If you believe IDPH has failed to provide the services noted above, denied you the benefits of the IDPH Language Access Plan, or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, a grievance can be filed with the IDPH equal employment officer at 312-814-1041. Grievances can be filed in person or by mail or email at:
Illinois Department of Public Health
EEO/AA Office and ADA Coordinator
Office of the Director
69 W. Washington St., Suite 3500
Chicago, IL 60602
A written complaint must be filed within six months of the alleged denial. If you need help filing a grievance, staff assistance is available through the IDPH Office of Finance and Administration (217-782-5934) or IDPH Center for Minority Health Services (217-785-4311).
Not satisfied with the findings or corrective action taken in response to your complaint? You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal or by email, mail, or phone at:
U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, DC 20201
800-386-1019
800-537-7697 (TDD)
OCRComplaint@hhs.gov
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Language Assistance Services - IDPH
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