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Consumers Energy providing $12 million in energy assistance this winter - WJRT

FLINT, Mich. (WJRT) - Consumers Energy is providing $12 million in energy assistance this winter, because of the coronavirus pandemic.

“We can’t stop the pandemic and its health and economic impact, but we can help our customers weather this storm,” said Consumers Energy President and CEO Patti Poppe.

Here is where the $12 million in assistance will be spent:

  • $8 million will help customers that have been directly affected by the coronavirus pandemic through a job loss or financial stress.
  • $3 million will go toward Consumers Energy Care Plus program, which helps customers gain financial stability through payment arrangements and access to energy efficient upgrades.
  • $1 million will go to The Heat and Warmth Fund -- better known as THAW -- which helps people who are unemployed, disabled or elderly and can’t afford their utility bills.

“There are many people that this is the first time that they’ve had to ask for help with their energy bill, and so we knew that these extraordinary times call for extraordinary measures,” Poppe said.

The utility has set a goal to help 25,000 households and 1,000 small businesses. Since March, Consumers Energy said they have not disconnected anyone’s service because of the coronavirus pandemic and will continue that policy for households and most business customers.

“We’re going to work with customers and make sure that our business customers can be back in business when they’re able, and that our families and all of our customers are cared for,” Poppe said.

Customers looking for assistance should first call 211 to be connected with resources that may be able to help.

To speak directly with Consumers Energy for financial assistance, call 1-800-477-5050.

Copyright 2020 WJRT. All rights reserved.

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