Drivers running into trouble on El Paso's highways now will have help with the return of a roadside assistance program.
The Highway Emergency Response Operator, or HERO, program by the Texas Department of Transportation in El Paso will begin Monday and is intended to improve safety and ease traffic congestion.
The free program will help stranded motorists by changing flat tires, providing fuel, removing light debris and providing other emergency roadside assistance, TxDOT said.
Each shift will have five trucks and one tow truck with logos. The specially trained staff will wear yellow safety uniforms.
The courtesy patrols will be available from 6 a.m. to 8 p.m. Monday through Friday on Interstate 10 from Trans Mountain Road to Horizon Boulevard, Loop 375 and the Patriot Freeway.
Drivers in need of assistance can call 915-790-4376 (HERO). The TxDOT TransVista Center for highway cameras will assist the HERO dispatcher.
TxDOT had similar courtesy patrols on El Paso's freeways more than 10 years ago before they were ended due to funding cuts.
The new HERO program is made possible by federal funding awarded to the El Paso Metropolitan Planning Organization. The current funding is for two years.
"Safety is our top priority and these crews will be helpful in keeping our roads clear and drivers and first responders safe during vehicle incidents on our highest traveled roadways," TxDOT El Paso District Engineer Tomas Treviño said in a statement.
Daniel Borunda may be reached at 915-546-6102; dborunda@elpasotimes.com; @BorundaDaniel on Twitter.
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